How to Appeal for SASSA SRD R370 Reconsideration?
If SASSA has declined your SRD application and you are looking for a way to appeal, there is an official process available. Rejected applications can be reviewed through a reconsideration appeal submitted via the Independent Tribunal for Social Assistance Appeals (ITSAA).
The Independent Tribunal for Social Assistance Appeals (ITSAA) is responsible for independently reviewing SRD grant appeals where applicants believe their application was incorrectly declined.
If your SASSA status check shows that your application was declined, this guide explains the correct steps to follow.
This article explains how to submit a SASSA reconsideration appeal, how to check your reconsideration status online, and what to expect during the appeal review process, including typical timeframes for decisions.
How to Appeal for SASSA SRD Grant Application Reconsideration in 2025
Before submitting an appeal, you must ensure that you meet the eligibility requirements to request reconsideration. Below are the conditions under which you may lodge an appeal.
- You must have applied for the SASSA SRD R370 grant.
- You must be unemployed or earning less than R624 per month.
- You must not be receiving another qualifying government social grant.
- Your SRD application must have been declined.
- You believe the decision was incorrect.
- The declined application must be within the last 90 days.
If you meet the above criteria, you may proceed with the reconsideration appeal process.
Step 1: Visit the SASSA Appeals Portal
Click here to access the SRD Appeals Electronic Platform. This is the official portal used to lodge reconsideration appeals with ITSAA.
Step 2: Review and Correct Your Details (If Required)
Before submitting your appeal, ensure that your personal information is correct. This includes your name, surname, date of birth, banking details, and phone number. If any information is incorrect, you can update it by visiting this page.
You will need to enter your South African ID number and application details to access and update your information.
Step 3: Read and Accept the Declaration and Consent
After reviewing your details, carefully read the Declaration and Consent documents displayed on the portal. These must be accepted before your appeal can be submitted.
Step 4: Submit the Reconsideration Appeal
Once all steps are completed, click the Submit button to lodge your reconsideration appeal.
Note: Appeals are reviewed by ITSAA, and decisions are typically issued within 60 to 90 days, depending on verification requirements.
SASSA Reconsideration Status Check
After submitting your appeal, you should regularly check your reconsideration status to stay informed about the outcome.
- Open your internet browser.
- Visit https://srd.sassa.gov.za/appeals/appeal.
- Enter your South African ID number and mobile number.
- View your reconsideration status.
Frequently Asked Questions (FAQ)
What should I do if my SRD application is rejected?
If your SRD application is rejected, you may submit a reconsideration appeal through the ITSAA portal using your ID number and registered mobile number.
Will SASSA automatically approve my appeal?
Submitting an appeal does not guarantee approval. Each appeal is reviewed independently by ITSAA based on eligibility criteria and verification checks.
Can I appeal if my SRD application was declined due to identity verification failure?
Yes. You should first correct any incorrect personal details and then submit a reconsideration appeal if you believe the decline was incorrect.
How do I submit a SASSA reconsideration appeal?
To submit a reconsideration appeal, visit https://srd.sassa.gov.za/appeals/appeal and enter your South African ID number and registered mobile number.
