SASSA Status Check Via USSD Code

Understanding your SASSA SRD grant status should never feel confusing. Millions of beneficiaries across South Africa rely on USSD codes because they work on any mobile phone, require no internet connection, and provide fast and reliable updates.

In this guide, you’ll learn the correct USSD codes to use, how to check your SRD R370 status, what each status result means, and what to do if your application is pending or declined.

What Is the Correct SASSA USSD Code for Status Checks?

SASSA offers one primary USSD channel for SRD grant enquiries:

Official SASSA SRD USSD Code

*134*7737#

This code is used for SRD-related services such as checking application information, confirming registered details, or managing parts of your application.

Additional USSD Codes Used by Mobile Networks

*120*3210#

*120*69277#

These network-operated codes often allow beneficiaries to view SASSA grant information linked to their ID and cellphone number.

Note: They are widely used but not listed as official SASSA-owned codes, so the primary recommended option remains *134*7737#.

How to Perform a SASSA Status Check via USSD (Step-by-Step)

If you do not have mobile data or internet access, the USSD method is the simplest way to check your SRD R370 status. Follow these steps:

1. Dial *134*7737# on your mobile phone.
2. Select the option related to the SRD R370 grant or application status.
3. Enter your South African ID number.
4. Enter the cellphone number you used when applying.
5. Confirm the details.
6. View your SRD status instantly.

This process works on most mobile networks and displays key information such as approval status, payment details, or whether reapplication is required.

Why the SASSA USSD Status Check Is Important

Using USSD gives you several advantages:

• No smartphone or data required
• Quick and convenient
• Works even during SASSA website downtime
• Helps track whether additional verification is needed
• Avoids queues at SASSA offices
• Gives instant access to important updates

For many beneficiaries, this remains the most accessible and reliable method.

Understanding SASSA SRD Status Results

You may see one of several outcomes when you check your status.

✔ Approved

Your application has passed all verification checks. A payment date will appear once your bank details are confirmed.

⌛ Pending

SASSA is still verifying your identity, income, banking information, or other eligibility criteria. This is common during periods of high application volume. SASSA conducts monthly reviews, which can take up to 30 days to complete.

✖ Declined

Your application was rejected. Common reasons include:

• Income detected
• UIF registration
• NSFAS funding
• Identity mismatch
• Fraud or risk flag

You can appeal a declined outcome (see below).

🔁 Reapplication Required

Your previous cycle expired or was incomplete. You must submit a fresh SRD application.

🏦 Bank Details Pending

Your application is approved, but payment cannot be made until you upload and verify your banking details.

💸 Payment Date

This indicates that your money has been scheduled. Deposits go directly into your registered bank account once verified.

USSD Code Not Working? Try These Solutions

If the USSD service fails or does not respond:

• Ensure you have network signal (USSD codes are generally free, though standard network rates may apply depending on your provider).
• Dial the code correctly: *134*7737#.
• Restart your phone to refresh network connection.
• Try again after a few minutes (SASSA systems may be busy).

If the issue continues, try alternative official methods:

✔ SRD Portal

https://srd.sassa.gov.za

✔ WhatsApp

Message “status” to 082 046 8553

✔ Call Centre

0800 60 10 11

✔ SASSA Chatbot

Available on the SASSA website.

Alternative Ways to Check Your SASSA SRD Status (2025)

If USSD is unavailable, these options work just as well.

1. Online SRD Website

Visit the official SASSA portal:

https://srd.sassa.gov.za/sc19/status

Enter:

• Your ID number
• The cellphone number you used to apply

You will receive instant results.

2. WhatsApp Status Check

Send “Status” to 082 046 8553

Follow the prompts to view your SRD outcome.

3. SASSA Chatbot

Available on the SASSA website for automated updates.

4. SASSA Call Centre

Call 0800 60 10 11 for assistance with verification or payment issues.

How Long Does SASSA Take to Approve the SRD Grant?

SASSA conducts monthly eligibility reviews before approving applications. This process can take up to 30 days as SASSA must verify your information with:

• Home Affairs
• SARS
• Banks
• UIF
• NSFAS

These checks can take several weeks or longer, especially during high-demand periods.

How to Fix a Declined SASSA Status (Appeal Process)

If your application was declined, you can appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA).

Steps to Appeal

1. Visit https://srd.sassa.gov.za/appeals/appeal
2. Enter your ID number and cellphone number
3. You will then click send pin, and you will need to enter the OTP
4. Select the month you want to appeal
5. Provide a valid reason for reconsideration
6. Submit your appeal

Note: It is recommended to submit your appeal as soon as possible after receiving a decline notification. The Independent Tribunal for Social Assistance Appeals (ITSAA) typically takes 60–90 days to review and respond to appeals.

How to Update Your SASSA Banking Details

If your status shows Bank Details Pending, or you changed your account:

1. Go to the official SASSA banking details update page: https://srd.sassa.gov.za/sc19/banking-details-update
2. Enter your South African ID number in the field provided.
3. Submit your ID number and wait for an SMS.
4. You will receive an OTP (One-Time PIN) on the mobile number you used when applying for the SRD grant.
5. Enter the OTP on the website to verify your identity.
6. Follow the instructions on-screen to update your payment method:
7. If selecting a bank account:
   ✔ The account must be in your own name.
   ✘ SASSA will not pay into someone else’s bank account.
8. If selecting a cash send / money transfer option:
   ✔ Your mobile number must be registered in your own name.
   ✘ SASSA cannot pay into a phone number belonging to another person.
9. Submit the updated banking details.
10. Wait for verification.
11. SASSA will use your new banking details only for future payments once verification is complete.

Payments will only be released once your bank confirms ownership of the account.

Note: SASSA has discontinued Cash Send services, so bank account payments are now the preferred method for receiving your grant.

Benefits of Using the SASSA USSD System

The USSD status check service offers:

• Instant access to updates
• No data or smartphone requirement
• Simple, fast navigation
• Broad network compatibility
• Secure ID-based verification

Final Thoughts

The SASSA USSD system is one of the quickest and most accessible ways for South Africans to check their SRD R370 application status. By dialling *134*7737#, beneficiaries can monitor approvals, payment dates, and verification updates in seconds—without the need for internet access.

If USSD is unavailable, the online portal, WhatsApp service, and call centre ensure you always have reliable ways to stay informed.