SASSA Contact Details
This page provides official SASSA contact details, including helpline numbers, email addresses, office locations, and fax numbers for all provinces. All visitors can find helpline numbers, email addresses, office locations, and fax details on this page. This is the complete South African Social Security Agency (SASSA) contact page.
SASSA operates hundreds of local offices and district offices across South Africa. The head office addresses are listed here. If you need help from SASSA, use the contact details below.
Applications for 2025 are currently open, and applicants can check their application status on our SASSA status check page.
SASSA Head Office Contact Details
SASSA Office Contact Details in Gauteng
| Office Address | 28 Harrison Street, Johannesburg, 2000 |
| Private Bag | Private Bag X120, Marshalltown, 2107 |
| Email Address | GrantsEnquiriesGP@sassa.gov.za |
| Helpline | 011 241 8320 |
| Fax | 011 241 8305 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Mr Themba Matlou |
Additional Offices in Gauteng
| Addresses | Phone Numbers |
|---|
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 0800 60 10 11 |
| Palladium Street, Carletonville, 2500 | 0800 60 10 11 |
| 20 6th Ave, Springs New, Springs, 1560 | 0800 60 10 11 |
| Hoofdt Street, Roodepoort, Johannesburg, 1725 | 011 241 8300 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 012 730 0325 |
| 87 Elston Avenue, Benoni, 1500 | 081 815 1197 |
| 32 President Street, Fochville, Johannesburg, 2515 | 0800 60 10 11 |
| Luthuli Street, Dobsonville, Soweto, 1863 | 011 989 5806 |
| 27 Court Street, Nigel, 1490 | 0800 60 10 11 |
| Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 | 013 9358200 |
| Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 | 014 591 9940 |
| 7286 Pela Main Rd, Orlando West, Soweto, 1804 | 0800 60 10 11 |
| Sisulu Street, Orlando West, Johannesburg, 1804 | 0800 60 10 11 |
| Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 | 0800 60 10 11 |
| 197 Church Street, Grand Central, Midrand, 1685 | 011 545 5900 |
| 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 | 0800 60 10 11 |
| 29 Catlin Street, Germiston, 1400 | 011 776 8049 |
| Mahube Valley, Pretoria, 0147 | 066 142 5630 |
| Khumalo Street, Spruit, Johannesburg, 1426 | 0800 60 10 11 |
| 18A Grey Avenue, Vereeniging, 1930 | 016 430 0900 |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | 016 360 4202 |
| 90 Loveday Street, Johannesburg, 2000 | 0800 60 10 11 |
SASSA Office in Eastern Cape
| Office Address | 1st Floor, Waverley Office Park, 3-33 Phillip Frame Road |
| Private Bag | Private Bag X9001, Chiselhurst, East London 5200 |
| Email Address | GrantsEnquiriesEC@sassa.gov.za / ECCustomerCare@sassa.gov.za |
| Phone Numbers | 043 707 6335 |
| Fax | 043 707 6487 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Mr Zanoxolo Mpeta |
SASSA Office in Mpumalanga
| Office Address | 18 Ferreira Street, Nelspruit, 1200 |
| Private Bag | Private Bag X11230, Nelspruit, 1200 |
| Email Address | GrantsEnquiriesMP@sassa.gov.za |
| Phone Numbers | 013 754 9446 |
| Fax | 013 754 9501 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Mr Themba Matlou |
Additional Offices in Mpumalanga
| Addresses | Phone Numbers |
|---|
| 17A Murray St, Ermelo, 2350 | 0800 60 10 11 |
| Klip Street, Groblersdal, 0470 | 0800 60 10 11 |
| Thulamahashe-A, Thulamahashe, 1365 | 0800 60 10 11 |
| Emzinoni, Bethal, 2309 | 017 801 1694 |
| Schoemansdal, 1331 | 013 753 5458 |
| Verena-C, Langloood | 0800 60 10 11 |
| 89 Scheeper Street, Belfast, 1100 | 0800 60 10 11 |
SASSA in North West
| First Office Address | SASSAHouse, University Drive, Mmabatho 2735 |
| Second Office Address | 11 Tom Street, Primindia, Brits, 0250 |
| Private Bag | Private Bag X44 Mmabatho |
| Email Address | GrantsEnquiriesnw@sassa.gov.za / sassanwqueries@net1.com |
| Phone Number | 018 388 4006 / 012 400 2000 |
| Fax | 086 611 9740 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Ms Zodwa Mvulane |
SASSA in Limpopo
| Office Address | 43 Landros Mare Street, Polokwane, 0699 |
| Private Bag | Private Bag X9677, Polokwane, 0700 |
| Email Address | GrantsEnquiriesLIM@sassa.gov.za / CustomerCareLim@sassa.gov.za |
| Phone Numbers | 015 291 7509 |
| Fax | 015 291 7416 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Ms Zodwa Mvulane |
SASSA in KwaZulu-Natal
| Office Address | 1 Bank Street, Pietermaritzburg 3201 |
| Private Bag | Private Bag X9146, Pietermaritzburg 3201 |
| Email Address | GrantsEnquiriesKZN@sassa.gov.za |
| Phone Numbers | 033 846 3400 |
| Fax | 033 846 9595 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Thamo Mzobe |
SASSA in Northern Cape
| Office Address | 95-97 Du Toitspan Road, Kimberley 8300 |
| Private Bag | Private Bag X6011, Kimberley 8300 |
| Email Address | GrantsEnquiriesNC@sassa.gov.za |
| Phone Numbers | 053 802 4919 |
| Fax | 053 832 5225 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Mr Mohodi Tsosane |
Additional Offices in Northern Cape
| Address | Phone Number |
|---|
| Deben, 8460 | 0800 60 10 11 |
| Williston, 8920 | 053 391 3638 |
| 31 Scott St, Upington, 8800 | 054 461 2962 |
| Albany Building, First Street, Industrial Site, Mahikeng, 2745 | 018 397 3826 |
| Le Roux St, Newtown, Calvinia, 8190 | 027 341 1070 |
SASSA in Western Cape
| Office Address | Golden Acre, Adderley Street, Cape Town 8000 |
| Private Bag | Private Bag X9189, Cape Town 8000 |
| Email Address | GrantsEnquiriesWC@sassa.gov.za |
| Phone Numbers | 021 469 0235 |
| Fax | 021 469 0260 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Mr Abraham Mahlangu |
SASSA in Free State
| Office Address | African Life Building, 75 St Andrew Street Bloemfontein |
| Private Bag | Private Bag X20553, Bloemfontein 9300 |
| Email Address | GrantsEnquiriesFS@sassa.gov.za |
| Phone Numbers | 051 410 8339 |
| Fax | 051 409 0862 |
| Working Hours | 08:00 AM to 05:00 PM |
| Office Working Days | Mon to Fri |
| Regional Executive Manager | Mr Mohodi Tsosane |
SASSA Contact Details for SRD R370 Grant Related Queries
If you need specifically SRD grant related help like how to get the SRD status check, how to get SRD grant payment dates for 2025 or need to send an appeal application.
- Toll-free Number: 0800 60 10 11
- Email: grantappeals@dsd.gov.za
- Website: srd.sassa.gov.za
F.A.Q
Let’s have a look at some of the most common and frequently asked questions and their answers related to SASSA.
What is the phone number for SASSA R370 toll free number?
SASSA has a helpline number “0800 60 10 11”. You can dial this toll free number to get help from SASSA.
What do I do if I haven’t received my SASSA grant?
You can contact SASSA using the helpline, email or in-person office visit.
Does SASSA have a WhatsApp number?
SASSA does not currently provide an official WhatsApp support number. Beneficiaries should use the official helpline or SRD website.
How do I change my SASSA R350 phone number online?
You need to visit the srd.sassa.gov.za webpage to change your R350 phone number.