How to Reinstate Your Canceled SRD Application?

If you previously cancelled your SASSA SRD R370 grant application and now wish to reinstate it, there is an official process you can follow. Reinstatement allows eligible applicants to request that a cancelled SRD application be reviewed and activated again.
Can You Reinstate a Cancelled SRD Application?
Yes. If you voluntarily cancelled your SRD grant application, SASSA allows eligible applicants to submit a request to reinstate their cancelled application.
Reinstatement is only possible if you still meet the eligibility criteria for the SRD R370 grant. This includes income limits, residency requirements, and employment status as determined by SASSA.
How to Reinstate Your Cancelled SRD Grant Application in 2025
Step 1: Confirm Your Eligibility
Before requesting reinstatement, confirm that you still qualify for the SRD R370 grant. Applicants who no longer meet the eligibility requirements will not be approved for reinstatement.
Step 2: Visit the SASSA SRD Reinstatement Portal
Go to the official SASSA SRD portal at https://srd.sassa.gov.za/sc19/reinstate and log in using your South African ID number and the mobile number linked to your application.
Step 3: Select “Reinstate My Cancelled Application”

On the portal homepage, locate the option labelled “Reinstate my cancelled application” and follow the on-screen instructions.
Step 4: Provide Updated Information (If Required)

SASSA may request updated information or supporting documents to confirm your eligibility. This may include proof of income, unemployment status, or updated contact details.
Step 5: Submit the Reinstatement Request
Review your information carefully and submit your reinstatement request. Keep any reference number provided, as it will be required to track your application.
How to Check SASSA Reinstatement Status
After submitting your reinstatement request, you should regularly check your SRD application status to see whether it has been approved.
- Visit the SRD status check page.
- Enter your South African ID number or SRD application reference.
- Enter the mobile number linked to your application.
- View your reinstatement status.
What to Do If Your SRD Reinstatement Request Is Rejected
If your request to reinstate your cancelled SRD R370 grant application is declined, it is important to understand the reason before taking further action.
Step 1: Review the Rejection Reason
SASSA will provide a reason for rejecting the reinstatement request. Common reasons include:
- Not meeting the SRD eligibility criteria
- Income exceeding the allowed threshold
- Incomplete or incorrect information
- Verification discrepancies
Step 2: Correct Any Issues (If Possible)
If the rejection was caused by missing or incorrect information, update your details on the SRD portal and submit a new reinstatement request where allowed.
Step 3: When Reinstatement Is Not Possible
If you no longer qualify for the SRD grant, reinstatement will not be approved. In such cases, you may explore alternative forms of social assistance offered by SASSA or other government programmes.
- Contact SASSA for guidance on other available grants
- Seek assistance from the Department of Social Development
Applicants should note that reinstatement decisions are based on current eligibility and verification checks, and not all requests will be approved.






